Kruse Lucas Imports has proudly been taking care of our customer’s vehicles since 1983 and have focused on providing exceptional customer service and repairs. During this time of uncertainty we want to take a moment to update you on our continuing efforts to provide the service you have come to expect, while keeping in mind the health concerns that you may have.
We have increased cleaning and sanitation in our facility and in the vehicles in which we work. Common surfaces are being wiped down with alcohol based sanitizers frequently throughout the day. Our Technicians and Quality Control team wear gloves while working in your vehicle. Before returning your car we will wipe down and sanitize the most commonly touched surfaces in your car including: interior and exterior door handles, steering wheels, shifters, inner & outer door handles, keys and any other areas that we may come in contact with based on the service being performed.
Additionally, our staff has been advised to remain home if they do not feel well. Each employees’ temperature is checked every day. Please rest assured, we sincerely want you and your family to remain healthy throughout this crisis and we will do everything in our power to ensure that you can still have your car taken care of during this time.
For your convenience, you can take full advantage of all our repair services without coming into contact with others. We have a night key-drop on the main blue front door where you can drop your keys before or after business hours. Our service advisors will communicate with you digitally and over the phone to determine needs and pricing just as during normal business operations. Once repairs are completed we can return your car in a similar manner. In order to promote social distancing we offer a service that allows you to look review, sign and pay for repair orders remotely from your smart phone, tablet or PC. Please contact our service team to make those arrangements at (209) 529-9111.
If you come in and forgot to bring a mask, we will be happy to provide you with a new disposable mask.